This guide explains how to create a new reservation using the Reserving application. You'll learn how to select facilities, choose dates and times, add details, and complete your booking. The process involves multiple sections including facility selection, scheduling, and additional reservation details.

Prerequisites

• A valid Reserving user account
• Access to the Reserving mobile application
• Knowledge of which facility you want to reserve
• Understanding of your preferred date and time for the reservation
• Basic familiarity with your device's calendar and time settings

Steps

Progress: 0 of 13 steps

1

Navigate to the New Reservation screen

Result:

You will see the main reservation creation interface with three main sections: FACILITY, DATE & TIME, and ADDITIONAL DETAILS

Notes:

This screen is accessible from multiple locations including the Home tab, Calendar tab, or by tapping 'Reserve' buttons throughout the app

2

Select a facility by tapping the FACILITY section

Result:

A facility selection screen will appear showing available locations and resources you can book

Notes:

Facilities are organized by organization and resource type. You may need to scroll to find your desired location

3

Choose your reservation date by tapping the 'Date *' field

Result:

A date picker calendar will appear allowing you to select your preferred booking date

Notes:

The asterisk (*) indicates this field is mandatory. Available dates are typically shown in a monthly calendar view

4

Enter an optional title for your reservation in the 'Title (optional)' field

Result:

Your reservation will be labeled with this title in your booking history and calendar

Notes:

Use descriptive titles like 'Team Meeting' or 'Tennis Practice' to easily identify reservations later

5

Specify the number of attendees in the 'Number of attendees' field

Result:

The system will record how many people will be using the facility

Notes:

Some facilities may have maximum capacity limits that will be enforced during booking

6

Add optional notes in the 'Notes (optional)' field

Result:

Additional context about your reservation will be saved and visible to facility managers

Notes:

Use this for special requests, equipment needs, or other important details for the facility staff

7

Read and accept the booking rules by checking the agreement checkbox

Result:

The 'Confirm Reservation' button becomes enabled once you accept the terms

Notes:

This is a mandatory step that confirms you understand and agree to follow the facility's regulations

8

Tap 'Confirm Reservation' to complete your booking

Result:

Your reservation is created and you'll be redirected to a confirmation screen or your calendar

Notes:

The system will validate all required fields and check for scheduling conflicts before confirming

9

Tap 'Cancel' to abandon the reservation process

Result:

You'll return to the previous screen without creating a reservation

Notes:

Any information you entered will be lost. Use this if you change your mind about making a reservation

10

Navigate to your profile by tapping the Profile tab (bottom navigation)

Result:

You'll access your personal profile screen with account settings and preferences

Notes:

From here you can update personal information, change notification settings, or manage security

11

Tap 'Update Profile' in the Personal Information section

Result:

Your profile information becomes editable, allowing you to modify first name, last name, phone, address, and biography

Notes:

Changes are saved only when you explicitly save them. Make sure to tap save after making updates

12

Tap 'Save Preferences' in the Preferences section

Result:

Your notification and language preferences are saved and applied across the application

Notes:

This includes email notifications, push notifications, reminder timing, and app language settings

13

Tap 'Change Password' in the Security section

Result:

You'll be prompted to enter your current password and create a new secure password

Notes:

Follow password strength requirements for optimal account security

Interactive States

Main Reservation Creation

The primary screen for creating new reservations with facility selection, scheduling, and detail entry

• Select facility
• Choose date
• Add title
• Set attendees
• Add notes
• Accept terms
• Confirm reservation
• Cancel

User Profile

Personal account management screen with profile information, preferences, security settings, and Pro features

• Update profile
• Save preferences
• Change password
• Explore Pro features
• Create space
• Send feedback
• Delete account

Home Dashboard

Main landing screen showing upcoming reservations, favorites, vouchers, and recent activity

• View all reservations
• Explore facilities
• Reserve resources
• Navigate to calendar
• Access profile

Calendar View

Navigate dates, view daily schedule, and access reservation details from calendar events

Explore Screen

Discovery interface showing available facilities, organizations, and resources near your location

• Filter by proximity
• View facility details
• Make reservations
• Browse popular locations

Tips

• Always check facility availability before finalizing your reservation to avoid scheduling conflicts
• Use descriptive titles for your reservations to easily identify them later in your booking history
• Set up notification preferences to receive reminders before your reservations start
• Complete your profile information to help facility managers identify you and your needs
• Explore the Pro features if you need advanced functionality like access control or payment collection
• Use the favorites feature to quickly access frequently booked facilities
• Check voucher balances before making reservations to utilize prepaid credits
• Review booking rules carefully as they vary by facility and may include cancellation policies

Warnings

• Reservations cannot be completed without accepting the booking rules and facility regulations
• Mandatory fields marked with asterisks (*) must be completed before confirmation
• Deleting your account is permanent and cannot be undone - all reservation history and data will be lost
• Some facilities may have minimum or maximum attendee limits that will be enforced during booking
• Double-check date and time selections as changes may not be possible after confirmation depending on facility policies
• Profile changes are not saved automatically - you must explicitly tap 'Update Profile' or 'Save Preferences' to apply modifications

Troubleshooting

Solution

Ensure you have checked the agreement checkbox accepting the booking rules and facility regulations

Solution

The facility may be unavailable on that date. Try selecting an alternative date or check with the facility for availability

Solution

Make sure to tap 'Update Profile' after making changes. The save is not automatic

Solution

Check your internet connection and try refreshing the screen. If the issue persists, contact support

Solution

Try pulling down to refresh the calendar view or check your upcoming reservations in the Home tab

FAQ

What does the asterisk (*) mean next to some fields? The asterisk indicates a mandatory field that must be completed before you can confirm your reservation. Date selection is always required.

Can I edit a reservation after confirming it? Editing capabilities depend on the facility's policies. Some allow modifications, while others may require cancellation and rebooking. Check the specific facility's rules.

What happens if I don't accept the booking rules? You cannot complete your reservation. The 'Confirm Reservation' button will remain disabled until you check the agreement checkbox.

How do I find facilities near my location? Use the Explore tab to discover facilities sorted by proximity. The app uses your device's location to show the closest options first.

What are Reserving Pro features and how do I access them? Reserving Pro offers advanced tools like voucher sales, access control, and payment collection. Tap the Pro section in your profile to explore and try these features.

Can I use the app in different languages? Yes, language preferences can be changed in your profile under the Preferences section. The app supports multiple languages.

What should I do if I forget my password? Use the 'Change Password' option in your profile's Security section. You'll need your current password to set a new one.

Related Content

• [profile.management]
• [calendar.view]
• [explore.facilities]
• [reservations.list]
• [pro.features]
• [vouchers.management]