The Dashboard is your central hub for managing reservations, accessing favorite resources, viewing upcoming bookings, and exploring available facilities. It provides a comprehensive overview of your reservation activity across all organizations and resources, with quick access to create new reservations and manage your account.

Prerequisites

• Valid Reserving account with confirmed email
• Active internet connection
• Completed initial app setup and profile configuration
• At least one organization or resource available in your area
• App permissions for location services (recommended)

Steps

Progress: 0 of 11 steps

1

Navigate to the Dashboard tab

Result:

View your personalized dashboard with upcoming reservations, favorites, vouchers, and recent activity

Notes:

The Dashboard automatically loads when you open the app or select the Home tab

2

Tap 'View All' in the Upcoming Reservations section

Result:

Navigate to a detailed view of all your upcoming reservations with filtering and management options

Notes:

Shows count of upcoming reservations; displays 'You have no upcoming reservations' if none exist

3

Tap 'Explore' button in the Explore section

Result:

Navigate to the Explore tab showing available organizations and resources near your location

Notes:

Uses your device location to show relevant facilities; displays distance and pricing information

4

Tap 'View all' in the Your Vouchers section

Result:

Access your complete voucher collection with usage details and remaining credits

Notes:

Shows voucher name, organization, remaining uses, and expiration dates

5

Tap 'View all' in the Recent section

Result:

View your complete reservation history and recently accessed organizations/resources

Notes:

Displays chronological activity with quick re-booking options

6

Tap 'Reserve' on any organization or resource card

Result:

Initiate the reservation process for the selected facility with available time slots

Notes:

Available on organization cards (e.g., 'New York Tennis & Padel Club') and resource cards (e.g., 'Tennis Court 1')

7

Tap the 'Home' tab navigation

Result:

Return to the main Dashboard view from any other section

Notes:

Provides quick navigation back to your dashboard overview

8

Tap the 'Calendar' tab navigation

Result:

Access your reservation calendar with monthly/weekly views and booking management

Notes:

Shows all reservations in calendar format with conflict detection

9

Tap the 'Profile' tab navigation

Result:

Access your personal profile, preferences, security settings, and account management

Notes:

Includes personal information, notification preferences, and subscription options

10

Tap the organization selector (e.g., 'New York Tennis & Padel Club')

Result:

Switch between different organizations you have access to or manage

Notes:

Only visible if you have multiple organization affiliations; shows current status (e.g., 'Activo')

11

Pull down to refresh the Dashboard

Result:

Manually refresh all dashboard data and sync with latest reservation information

Notes:

Uses Ionic refresher component; respects API rate limits and TTL caching

Interactive States

Main Dashboard View

Default state showing comprehensive overview with upcoming reservations, favorites, vouchers, and recent activity

• View All (upcoming reservations)
• Explore
• View All (vouchers)
• View All (recent)
• Reserve
• Tab navigation

Empty State - No Reservations

Displayed when user has no upcoming reservations, showing helpful prompts to create first reservation

• Explore nearby facilities
• Create first reservation
• Browse organizations

Empty State - No Favorites

Displayed when user has no favorite organizations or resources, with guidance to add favorites

• Explore to find favorites
• Add organizations to favorites
• Add resources to favorites

Admin Mode Dashboard

Enhanced dashboard view for organization administrators with additional management tools and quick actions

• Organization management
• Resource configuration
• POS access
• Admin settings

Tips

• The Dashboard automatically refreshes when returning to the tab after being away, using efficient lifecycle hooks for better performance
• Use the 'Recent' section to quickly re-book facilities you frequently use without searching
• Add frequently used organizations and resources to Favorites for one-tap access to reservation creation
• The component uses TTL (Time To Live) caching to prevent unnecessary API calls while ensuring data freshness
• Admin users see additional organization management options when in admin mode, including cash payment settings
• Pull down to refresh if you need immediate data synchronization instead of waiting for automatic updates
• The 'Explore' button provides quick access to discover new facilities based on your location and preferences

Warnings

• Deleting your account from the Profile section is permanent and cannot be undone - all reservation history and data will be lost
• Changing organization settings in admin mode may affect all users of that organization - verify changes carefully
• Reservation availability updates in real-time - what you see may be booked by others simultaneously
• Vouchers have expiration dates and usage limits - check remaining uses before attempting to book
• Location services must be enabled for accurate distance calculations and relevant facility recommendations

Troubleshooting

Solution

Pull down to refresh manually, check your internet connection, or verify the reservation dates haven't passed

Solution

Wait a moment for synchronization, refresh the dashboard, or check if you're logged into the correct account

Solution

Ensure you have active memberships in those organizations and refresh the dashboard; contact organization admin if issues persist

Solution

Verify the organization has available resources, check your account status, and ensure you have necessary permissions

Solution

Check internet connection, clear app cache, or restart the application; data updates use efficient caching to minimize load times

FAQ

What does 'Activo' mean next to my organization name? 'Activo' indicates the organization is currently active and available for reservations. This status is managed by the organization administrator.

How do I add organizations or resources to my Favorites? Navigate to the organization or resource details page and look for the favorite/heart icon. Tap it to add to your favorites for quick access.

What are vouchers and how do I use them? Vouchers are pre-paid credit packages purchased from organizations. They appear in 'Your Vouchers' section and can be applied during reservation checkout.

Why does my Dashboard look different from the screenshots? Your Dashboard is personalized based on your location, reservation history, and preferences. Content varies based on available organizations in your area.

How often does the Dashboard update with new information? The Dashboard uses smart refreshing - it updates when you return to the tab and respects TTL caching to balance performance with data freshness.

What does the '+3 more' text mean under my organization? This indicates you have access to additional organizations beyond the one displayed. Tap the organization selector to view and switch between them.

Can I use the Dashboard without location services enabled? Yes, but location-based recommendations and distance calculations will be unavailable. Basic reservation management remains functional.

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