The Favorites feature allows you to save and quickly access your preferred organizations and resources within the Reserving app. This provides quick access to frequently used spaces, clubs, and services, eliminating the need to search for them repeatedly. When you first start using the app, your favorites list will be empty until you begin adding items from the Explore section.

Prerequisites

• A valid Reserving user account
• Successful login to the Reserving app
• Basic navigation skills within the mobile app
• Location services enabled for nearby recommendations
• Internet connection for loading favorite items

Steps

Progress: 0 of 10 steps

1

Navigate to the Favorites screen by selecting 'Favorites' from the main navigation

Result:

The Favorites screen displays with your saved organizations and resources, or an empty state if you have no favorites yet

Notes:

The Favorites screen is accessible from the main navigation menu and shows a breadcrumb trail indicating your current location within the app

2

Tap the 'Explore' button when no favorites are present

Result:

You are redirected to the Explore screen where you can browse available organizations and resources to add to your favorites

Notes:

This is the primary way to populate your favorites list when starting fresh

3

Browse the Explore screen and locate an organization or resource you want to favorite

Result:

The Explore screen displays various organizations and resources with details like type, location, distance, pricing, and upcoming events

Notes:

Organizations are categorized by type (Club, Community, Other) and show relevant metrics like distance and booking activity

4

Add an item to favorites by tapping the favorite/heart icon on any organization or resource card

Result:

The item is immediately added to your favorites list and will appear on your Favorites screen

Notes:

The favorite action is typically represented by a heart icon that toggles between filled (favorited) and outline (not favorited) states

5

Return to the Favorites screen to view your saved items

Result:

Your favorited organizations and resources are displayed in a list format for quick access

Notes:

Favorites are typically sorted by most recently added or alphabetically

6

Tap on any favorite item to view its details or make a reservation

Result:

You are taken to the organization or resource detail page where you can view availability, pricing, and make bookings

Notes:

This provides quick access to your most frequently used spaces without searching

7

Remove an item from favorites by tapping the favorite/heart icon again

Result:

The item is immediately removed from your favorites list and will no longer appear on the Favorites screen

Notes:

Removing favorites does not affect any existing reservations or history with that organization

8

Use the 'Más cercanas' (Closest) filter in Explore to find nearby options

Result:

The list filters to show organizations and resources closest to your current location

Notes:

This helps you discover relevant local options to add to your favorites

9

Navigate between app sections using the bottom navigation bar (Home, Calendar, Explore, Profile)

Result:

You can quickly switch between different app functionalities while maintaining your current context

Notes:

The bottom navigation provides consistent access to all major app features

10

Use the 'View All' links to see complete lists of reservations, vouchers, or recent activity

Result:

You are taken to dedicated screens showing comprehensive views of the selected category

Notes:

These links provide deeper access to related functionality beyond the summary views

Interactive States

Empty Favorites State

Displayed when the user has not added any organizations or resources to their favorites list. Shows instructional text and a call-to-action to explore available options.

• Tap 'Explore' to browse available organizations
• Navigate to other app sections using bottom navigation

Explore Screen State

The main browsing interface showing available organizations and resources with filtering options and detailed information cards.

• Browse organization cards
• Filter by proximity using 'Más cercanas'
• Add items to favorites
• View organization details
• Make reservations

Home Screen State

The main dashboard showing upcoming reservations, favorites summary, vouchers, and recent activity with quick access to common actions.

• View upcoming reservations
• Access favorites
• Check vouchers
• See recent organizations
• Make quick reservations

Calendar Screen State

Weekly calendar view showing reservation schedule with time slots and daily overview for planning and management.

• View daily schedule
• Navigate between weeks
• See time-based reservations
• Plan future bookings

Profile Screen State

User account management interface with personal information, preferences, security settings, and subscription options.

• Update personal information
• Manage notification preferences
• Change password
• Explore Reserving Pro features
• Delete account

Tips

• Add your most frequently used organizations to favorites for quick access during busy periods
• Use the 'Más cercanas' filter in Explore to discover relevant local options to favorite
• Regularly review and update your favorites as your preferences change
• Combine favorites with the calendar view to quickly schedule repeat bookings
• Favorite both organizations and specific resources within them for most efficient booking
• Use the distance indicators in Explore to prioritize locations that minimize travel time
• Check the 'upcoming events' and 'bookings this month' metrics to identify popular options worth favoriting

Warnings

• Removing an item from favorites does not cancel any existing reservations - use the calendar or reservations screen for cancellation
• Favorites are stored locally on your device - backing up your account ensures you don't lose your favorite list
• Location-based recommendations require location services to be enabled for accurate distance calculations
• Some organizations may change their offerings or pricing - always verify current details before booking
• Deleting your account will permanently remove all favorites and cannot be recovered

Troubleshooting

Solution

Refresh the screen by pulling down or navigating away and back. Ensure you have a stable internet connection and check if items appear in other app sections.

Solution

The favorite icon may be located in the top-right corner of organization cards. If still not visible, ensure you're logged in and try refreshing the Explore screen.

Solution

This typically indicates a sync issue. Check your internet connection and ensure you're properly logged in. Your favorites should sync with your account.

Solution

Verify your location services are enabled and you have internet connectivity. Try refreshing the screen or checking if the issue persists in other app sections.

Solution

Ensure you're tapping the correct favorite icon (usually filled heart). Try navigating to the organization detail page and using the favorite option there if the card icon isn't working.

FAQ

What is the purpose of the Favorites feature? The Favorites feature allows you to save frequently used organizations and resources for quick access, eliminating the need to search for them repeatedly when making reservations.

How do I add my first favorite item? Tap the 'Explore' button on the empty Favorites screen, browse available organizations, and tap the favorite/heart icon on any organization card to add it to your favorites.

What information is shown on organization cards in Explore? Organization cards display the name, type (Club, Community, Other), location, distance from you, starting price, description, distance, and metrics like upcoming events or recent bookings.

Can I favorite both organizations and specific resources? Yes, you can favorite entire organizations for quick access to all their offerings, or specific resources (like Tennis Court 1) for direct booking of particular spaces.

What happens if I remove an item from favorites? The item is immediately removed from your favorites list but any existing reservations remain unchanged. You can always re-add it later if needed.

Why do some organizations show distance while others don't? Distance is calculated based on your current location. Organizations without distance indicators may be outside the proximity filter range or may not have location data available.

How many items can I add to my favorites? There is typically no hard limit to the number of favorites you can save, though very long lists may become less practical for quick access.

Related Content

• Explore
• Reservations
• Calendar
• Profile
• Organizations