The Details tab in Organization Settings allows administrators to configure all basic information about their organization, including branding (logo), location data, contact information, and visibility settings. This is the primary configuration page where you establish your organization's identity and presence in the Reserving platform.

Prerequisites

• Active Reserving account with verified email
• Administrator role (Super Admin, Admin, or Manager) in the organization you want to configure
• App must be in Admin mode (toggle from User mode using the mode switcher in Dashboard header)
• For location features: Device location permissions enabled (optional but recommended)
• For logo and gallery uploads: Images ready in supported formats (JPEG, PNG, WebP, SVG) under 5MB each

Steps

Progress: 0 of 20 steps

1

Tap the mode toggle button in the Dashboard header

Result:

The app switches from User mode to Admin mode, showing the admin badge (A)

Notes:

This button is only visible if you are an admin (roles: Super Admin, Admin, or Manager) in at least one organization

2

Tap on your organization card in the Dashboard

Result:

Opens the organization showcase page

Notes:

Make sure you have selected the organization you want to configure

3

Tap the settings icon or navigate to organization settings

Result:

Opens the Organization Settings page with multiple tabs

Notes:

You can also access this from the Quick Actions grid in the settings overview

4

Tap the 'Details' tab if not already selected

Result:

Displays the organization details configuration form

Notes:

This is usually the default tab when opening settings

5

Upload or change the organization logo

Result:

Displays a preview of the selected image and enables the save button

Notes:

Supported formats: JPEG, PNG, WebP, SVG. Maximum size: 5MB

6

Enter or modify the organization name

Result:

Updates the name field with your input

Notes:

Required field. Maximum 100 characters

7

Enter or modify the organization description

Result:

Updates the description field with your input

Notes:

Optional field. Maximum 500 characters. Helps users understand what your organization offers

8

Select the organization type from the dropdown

Result:

Sets the category for your organization

Notes:

Required field. Examples: Sports Club, Community Center, Coworking Space, etc.

9

Select country, province, and city from autocomplete fields

Result:

Sets the location hierarchy for your organization

Notes:

Province and city fields become available after selecting the upper level. This affects search results

10

Enter the postal code

Result:

Adds postal code information to your organization

Notes:

Optional. Maximum 20 characters. Helps with precise location

11

Select the organization timezone

Result:

Sets the default timezone for all time-related operations

Notes:

Critical for reservations and scheduling. Choose your local timezone

12

Tap 'Get Current Location' to obtain GPS coordinates

Result:

Requests device location permission and captures latitude/longitude

Notes:

Optional but recommended for map features and distance calculations

13

Enter contact information (address, phone, email, website)

Result:

Updates contact fields with your input

Notes:

All fields are optional but recommended for user communication

14

Tap 'Select Images' to add gallery photos

Result:

Opens device file picker to select multiple images

Notes:

Helps showcase your facilities. Multiple images allowed

15

Toggle 'Active' status

Result:

Enables or disables the organization for public access

Notes:

Inactive organizations won't appear in searches or allow new reservations

16

Toggle 'Show Resources'

Result:

Controls whether resources are visible in the public showcase

Notes:

Useful for maintaining privacy while keeping the organization active

17

Select 'Visibility Setting' from dropdown

Result:

Sets calendar visibility level (Public, Anonymized, or Admin Only)

Notes:

Controls who can see reservation details in calendars

18

Toggle 'Search Visibility'

Result:

Controls whether the organization appears in public searches

Notes:

Required for allowing membership requests

19

Toggle 'Allow Membership Requests'

Result:

Enables or disables public membership request submissions

Notes:

Only available when Search Visibility is enabled

20

Tap 'Save Changes' button

Result:

Validates and saves all modified organization details

Notes:

Button is disabled if required fields are missing or if there are no changes

Interactive States

Logo Section

This section displays a circular preview of your organization's logo. If no logo is uploaded, a placeholder icon appears.

• Tap "Upload" or "Change" button to select a new logo from your device
• Tap "Remove" button (if logo exists) to delete the current logo
• Logo preview updates immediately after selection
• Progress bar appears during upload

Location Information Section

The location fields follow a hierarchical structure that filters options based on previous selections.

• Country field: Select from all available countries
• Province field: Only shows provinces for the selected country (disabled until country is selected)
• City field: Only shows cities for the selected province (disabled until province is selected)
• Get Current Location button: Requests GPS coordinates from your device
• Coordinates display: Read-only field showing latitude and longitude with 7 decimal precision

Images Gallery Section

Manages multiple images for showcasing your organization.

• "Existing Images" grid: Shows currently saved images with delete buttons
• "New Images" grid: Shows newly selected images pending upload (saved when you tap Save Changes)
• Each image has a small X button for removal
• Images are organized in a responsive grid layout

Visibility Settings Section

Each toggle has a help icon (?) that explains its purpose.

• Active toggle: Green when on, gray when off
• Show Resources toggle: Controls resource visibility in public showcase
• Visibility Setting dropdown: Three options (Public, Anonymized, Admin Only)
• Search Visibility toggle: Required for membership requests
• Allow Membership Requests toggle: Disabled if Search Visibility is off

Tips

• Use a high-quality, square logo image (recommended: 400x400px or larger) for best results
• Include a detailed description to help users understand what your organization offers and what makes it unique
• Set your timezone carefully as it affects all reservation times and scheduling
• Use the "Get Current Location" feature for accurate map positioning and distance-based searches
• Add multiple gallery images to showcase your facilities and attract more users
• Enable "Search Visibility" if you want your organization to appear in public searches and on the Explore page
• The "Anonymized" visibility setting shows events on the calendar but hides specific user and reservation details
• Keep your contact information up to date so users can reach you easily
• Upload gallery images that highlight your best facilities and amenities

Warnings

• Changing the organization timezone affects all future reservations but does not modify existing reservation times
• Deactivating your organization (Active toggle off) will prevent new reservations but existing reservations remain valid
• Removing the logo deletes it permanently; make sure you have a backup if you might want to restore it
• Disabling "Search Visibility" removes your organization from public searches and automatically disables "Allow Membership Requests"
• Gallery images are permanently deleted when removed; there is no undo option
• Logo files larger than 5MB will be rejected; compress your image before uploading
• Required fields (Name and Type) cannot be left empty; the Save button will remain disabled
• Location changes may affect search results and how users discover your organization

Troubleshooting

Solution

Reduce the image file size to under 5MB. Use image compression tools or choose a lower resolution image. Supported formats are JPEG, PNG, WebP, and SVG.

Solution

You need to have admin permissions (Super Admin, Admin, or Manager role) in at least one organization. Contact your organization owner to grant you admin access.

Solution

You must first select a country before provinces become available. The province list is filtered based on the selected country.

Solution

You must first select a province before cities become available. The city list is filtered based on the selected province.

Solution

Enable location permissions for the Reserving app in your device settings. On iOS: Settings > Reserving > Location. On Android: Settings > Apps > Reserving > Permissions > Location.

Solution

Ensure you have good GPS signal. Try moving to an area with better sky visibility or near a window. You can also manually enter coordinates if you know them.

Solution

This option requires 'Search Visibility' to be enabled first. Enable search visibility, then you can enable membership requests.

Solution

Ensure all required fields are filled: Organization Name and Organization Type. Check for validation errors indicated in red text.

Solution

Check your internet connection. Ensure images are in supported formats (JPEG, PNG, WebP). Try uploading fewer images at once if you're uploading many.

Solution

Wait for the loading spinner to complete. Check for error messages. If the problem persists, refresh the page and try again. Your internet connection must be stable.

FAQ

What's the difference between "Show Resources" and "Search Visibility"? "Show Resources" controls whether individual resources are visible in your organization's showcase page. "Search Visibility" controls whether your entire organization appears in public searches and on the Explore page. You can have Search Visibility on but Show Resources off to accept membership requests without showing resource details.

Can I change my organization type after creation? Yes, you can change the organization type at any time from the dropdown in the Details tab. This may affect how your organization is categorized in searches.

What happens to existing reservations if I deactivate my organization? Existing reservations remain valid and active. Users can still access and manage their existing reservations. However, no new reservations can be created while the organization is inactive.

What does "Anonymized" visibility setting mean? The Anonymized setting shows that time slots are occupied in the calendar, but hides specific details about who made the reservation and other personal information. It's useful for privacy while still showing availability.

Do I need to fill in GPS coordinates manually? No, you can use the "Get Current Location" button to automatically capture your device's GPS position. However, make sure you're physically at your organization's location when using this feature, or you can enter coordinates manually if you know them.

Can I have multiple logos or change the logo frequently? You can only have one active logo at a time, but you can change it as often as needed. The previous logo is permanently deleted when you upload a new one, so keep backups if you want to switch between different logos.

Why can't I enable "Allow Membership Requests"? This feature requires "Search Visibility" to be enabled first. The logic is that users need to be able to find your organization in searches before they can request to join it. Enable Search Visibility, then you'll be able to enable membership requests.

What's the maximum number of gallery images I can upload? There's no strict maximum limit, but we recommend keeping it reasonable (10-20 images) for optimal performance and user experience. Large numbers of images may slow down page loading.

Can I edit organization details from the mobile app and web version? Yes, organization settings are fully accessible from both mobile apps (iOS and Android) and any web browser. Changes sync across all platforms immediately.

What happens if I enter wrong GPS coordinates? Incorrect coordinates may affect map display and distance-based search results. You can always update them by using "Get Current Location" again or manually entering the correct values.

Related Content

• Organization Settings - Custom Fields
• Organization Settings - Payments
• Organization Settings - Non-Member
• Organization Settings - Notifications
• Dashboard
• Manage Resources
• Manage Members